Payment Policy

Payment Policy

Vapetrain.com.au accepts all major credit cards via the payment processor PayPal, cards include Visa, MasterCard.

An Order Status of “Awaiting Payment” means that your order will be individually reviewed by our payment processing department. A few common scenarios that cause an order to require review are: the billing address and shipping address are in different countries or the billing address was entered incorrectly multiple times.

Please allow up to 24 hours for this additional step – a bit longer on the weekends.  It isn’t necessary to let us know that your order needs a little extra attention – we will take care of you as quickly as we are able. Because we process these in the order in which they are received, contacting us will not expedite your payment.  We appreciate your patience!

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